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Process

How it works

Eight stages from a bill to a verified first bill, as the process will run in each state once comparison opens there. Each stage has a defined output and a target service level. You can stop at any point, and choosing to stay put is a legitimate ending.

  • Target: acknowledgementImmediate
  • Target: qualification1 business day
  • Target: first conforming bidUnder 1 business day once the packet is released
  • Target: managed comparison3–5 business days

Supplier comparison is not open in any state yet. We open it one state at a time, and this page describes how it will work then. The free bill check, the cost estimator, the rate tools and the Power Desk work today and do not depend on it.

We qualify the account from an actual bill, standardise it into one packet, invite eligible suppliers objectively, take sealed bids against a single deadline, normalise the offers for cost and contract risk, run one controlled best-and-final round, then verify the signed contract and the first bill against what was awarded.

The eight stages, their outputs and their target service levels
StageWhat happensOutputTarget service level
1. QualifyVerify the business, decision authority, bill, contract, territory, meters, start date, load, goals and decision date.Eligibility decision1 business day
2. AuthorizeAn event-specific engagement covering this procurement only. No obligation to award. Signing a supply contract is a separate instrument.Scoped authorizationSame day
3. StandardizeBuild one anonymised load packet. Every eligible supplier receives identical facts.Load packetWithin 1 business day of authorization
4. InviteSuppliers invited on legal authorization, product appetite, load band, credit, service record and response time. Never on what they pay us.Invitation listSame day
5. Sealed bidsImmutable timestamped offers. Incomplete or non-conforming bids are rejected before ranking, not silently scored down.Conforming bid setUnder 1 business day once the packet is released
6. NormalizeModel identical base, low and high usage scenarios across every charge component and contract term.Like-for-like comparison3–5 business days
7. Best and finalOne deadline, one round. No supplier sees another supplier’s bid, identity or margin.Final offer setOne round only
8. Select and verifyYou decide, including staying put. We diff the contract against the award, then track enrollment, service start and the first bill.Competition CertificateThrough first bill

What you receive at the end

The record at the end is a Competition Certificate: which suppliers were invited, how many independent parent companies responded, the offer timestamps, the assumptions and scoring weights used, the selected offer, why it won, what we are paid, and the calculation engine version that produced the numbers.

It is a record you can hand to a CFO, a board or an auditor. It exists because "we shopped it around for you" is not evidence.

How offers are scored

Default scoring weights. Enterprise customers may change these before bids arrive; the weights are then frozen and logged.
DimensionWeightWhy
Normalized total cost55%Modelled across identical base, low and high usage scenarios.
Contract and pass-through risk20%What can move after signature, and who carries it.
Supplier reliability15%Quote completeness, contract fidelity, enrollment accuracy, billing accuracy, response time.
Verified sustainability attributes5%Only where the attribute is actually verified.
Customer-specific priorities5%Whatever you tell us matters that the other four do not capture.

You may select any conforming offer regardless of score. Every override is recorded with its reason, because a decision the scoring did not predict is usually the most informative thing in the file.

Compensation cannot buy rank. No supplier improves its position by paying more. Invitation is on objective eligibility criteria and ranking is on the weights above. Full compensation disclosure.

Get a free bill check

Stage one starts with one recent bill.